Our Response to Covid-19/Coronavirus

As an organisation Breakthrough is committed to the welfare of our clients, staff, volunteers, training participants and visitors. We will take all measures necessary to protect the welfare of everyone involved with the charity.

The current situation is changing rapidly, and we want to be responsive to events, and to current UK Government guidelines.

We continue to face a number of challenges about how best to deliver our clinical, support and training services over the coming months.

We need to balance a number of different factors. These include:

  • The need to protect service users, staff, volunteers and the general public from greater risk of infection.
  • Our duty of care towards vulnerable service users for whom Breakthrough provides a vital safety net.
  • The vulnerability of service users who may struggle with their psychological well-being in response to isolation, or who may become unduly distressed if face-coverings are being worn either by themselves or staff.

In the light of these considerations we are taking the following steps:

  • As of the 1st September 2020, we will resume face to face appointments with service-users, following current government guidelines for social distancing.
  • Where current service users are shielding due to pre-existing health conditions, we will offer the option to have therapy sessions online or by phone.
  • External work meetings may be held in person using current social distancing guidelines or online, by negotiation with the participants.
  • As of 1st September 2020 we are resuming holding internal work meetings in-person. All appropriate measures will be taken to prevent the spread of infection between those attending.

We will keep these measures under constant review, in the light of the changing situation and government guidelines.

If you have any questions regarding these measures you can contact us by emailing services@traumabreakthrough.org or by phoning 07305 369066

Giles Lascelle
CEO and Clinical Director